We go above and beyond for our customers every day and we do the same for our trusted and hard working team members. So if you’re looking for a career that recognizes the importance of growth, competitive salaries and commissions, and frankly, a ridiculous amount of perks? You’ve found it.
Describe a typical day in your role: The best thing about working for WIRELESSWAVE is that no two days are truly the same! The biggest part of my day consists of helping people from all walks of life. Our customers and our team are the heart and soul of WIRELESSWAVE. Learning, developing and striving to push the boundaries of possibility are what someone can expect when they embark on a career with WIRELESSWAVE!
What has been the biggest impact on you professionally while working at WIRELESSWAVE: The biggest impact that WIRELESSWAVE has had on me professionally is that they have taught me to strive for excellence in all areas of business. Whether it is punctuality, providing legendary customer service, or giving 110 percent in everything I do – which can range from attending and participating in learning and training courses, going out on fun group events, or spending time with a customer that needs to know how their new product will make their life easier and more productive – it’s all been a valuable part of the skillset portfolio that has been handed down to every employee, including myself.
What has been the biggest impact on you personally while working at WIRELESSWAVE: The biggest impact that WIRELESSWAVE has had on me personally is that they have taught me that people, attitude, and relationships are the key to success in life, both personally and professionally. WIRELESSWAVE embodies training on all levels and learning as you go, which never stops since new and important products are constantly coming to the market. This company is centered around family and making healthy choices by giving its team members flexibility, freedom, and encouragement each and every step of the way.
What would you say to someone considering joining the organization: Jump in with both feet! You have no idea what your potential could be here. WIRELESSWAVE will help you reach levels you didn’t think you could. Believe in yourself and relish the opportunity to be a part of something bigger!
Why should someone apply for a job with WIRELESSWAVE: Whether you are looking for financial stability, opportunity, development, or simply to have fun and meet new people, WIRELESSWAVE has it all!
How long have you been with WIRELESSWAVE: I have been a part of the WIRELESSWAVE family for a total of 12 years now.
Describe a typical day in your role: A typical day for me as a Sales Manager begins when I arrive at the store before opening to prepare for the day ahead. I play some old school hip hop and R&B, cranking the stereo up to get pumped! I review all current promotions and offers, ensure all my training is completed and update my personal and store sales targets. I’ve created a friendly and upbeat environment with my team and share our daily goals with them and strategize together on how we can get Vernon put on the map with the big stores. We interact with customers throughout the day as a team, welcoming them to our store, asking questions about their cellular needs, presenting a full solution including accessories, and offering protection for their device, tablets and home phone. I also provide assistance when needed and coaching on the fly to help my team improve.
What has been the biggest impact on you professionally while working at WIRELESSWAVE: The biggest impact on me professionally while working at WIRELESSWAVE has been realizing the importance of being a team in order to succeed. I play on several sports teams and have always known how important is it to work together and rely on one another to win. Throughout my journey with WIRELESSWAVE, being a part of other districts and working with different leaders, coworkers and staff I’ve seen how vital teamwork can be in the workplace as well. It’s so important to be vulnerable with each other and trust one another. This helps us understand the strengths and weaknesses of each team member and allows us to work together to maximize each person’s strengths, bringing out the best in each team member. We also share best practices and are there for each other to help the store reach new heights. What has been the biggest impact on you personally while working at WIRELESSWAVE: The biggest impact on me personally while working at WIRELESSWAVE has been the flexibility that has allowed me to travel. Exploring the world, meeting some amazing people doing so and experiencing different cultures has been life changing for me! I’ve been backpacking across Europe and Southeast Asia as well as several other smaller trips that have been just as impactful!
What would you say to someone considering joining the organization: I’ve made lifelong friends and have amazing memories throughout the time I’ve been with the organization. It’s a positive and fun environment to work in! It’s fast paced and every day is different. There is always a new challenge to take on.
Why should someone apply for a job with WIRELESSWAVE: WIRELESSWAVE is an awesome company to work for! There are opportunities for advancement and amazing training provided. They offer great benefits, flexible hours, wicked incentives, and contests including trips, which I’ve been fortunate enough to be a part of.
Any other great stories worth sharing: Some of my most memorable moments being a part of the WIRELESSWAVE team include:
A Presidents Club trip to Toronto where we competed in a City Chase and the team I was a part of won!
Taking a day trip to Niagara Falls which was pretty incredible!
Going up the CN Tower and looking over the city and even laying on the glass floor for a picture.
Winning a trip to New Orleans, which is still one of my favourite trips of all time! A live band welcomed us at the airport and we had police escorts take us to our hotel on Bourbon Street. We had dinner at the elite restaurant above the House of Blues and then had our own private balcony to watch City and Colour! We also took a cruise on a paddlewheel steamboat to see the Mississippi River and the French Quarter. One of my favourite memories from this trip is when we went to Pat O’Brien’s piano bar and could watch all the excitement of Bourbon Street from the balcony. Finally, we got to take an airboat tour through the swamps where we saw several large alligators and I got to hold a baby one!
I also won a trip to Mexico and we stayed at Secrets in Cancun. One of the days we went on a huge Catamaran and got to go snorkeling. This trip was especially memorable for me as I made some really awesome friendships with some of the people on the trip that I’ve traveled with since.
Most recently I won a trip to Vegas! We stayed at Caesars Palace and got to experience some of the amazing food and fun nightlife!
How long have you been with WIRELESSWAVE: 2.5 years
Describe a typical day in your role: My day centres around living my employee promises and being true to these promises. This may include resolving customer concerns about phone issues, walking them through on how to use their phone or resolving issues. Supporting my team members is a huge part of my day as well. I would say there has never been a day where I didn’t learn something new. The role itself also gives me the opportunity to be more disciplined.
What has been the biggest impact on you professionally while working at WIRELESSWAVE: I’ve learned to handle situations in a professional manner, and how to multi-task while still meeting client standards. Problem solving has also been a huge addition to my skillset, and my manager has been an asset, assisted me in building long lasting relationship at work and outside of work.
What has been the biggest impact on you personally while working at WIRELESSWAVE: I’ve learned that going to work doesn’t feel like going to work if you love your job, which I do. Personally, going to work for WIRELESSWAVE gives me a sense of fulfillment and excitement.
What would you say to someone considering joining the organization: If you enjoying working with people and solving problems through creative solutions while making money with great benefits, this is the job for you.
Why should someone apply for a job with WIRELESSWAVE: The great people and the fun and productive environment. Any other great stories worth sharing: Just for doing my job well, I had the opportunity to go to the first Raptors playoffs game, won a jersey, and enjoyed complimentary food and drinks.
Describe a typical day in your role: BUSY!!! From reading and responding to all emails, phones calls, voicemails, and text messages,to being on the sales floor with my team and working closely with them to help them excel at work and in their personal lives, my days at WIRELESSWAVE are non-stop.
What has been the biggest impact on you professionally while working at WIRELESSWAVE: In my 6 years of being with WIRELESSWAVE, they have made me more responsible and accountable for my actions. This has come mainly from my 4 years of being a Sales Manager, as I have a team that I am responsible and accountable for on a daily basis.
What has been the biggest impact on you personally while working at WIRELESSWAVE? I have adopted a motto that I live by at and outside of work which is to treat others the way I would like to be treated. The way I look at it is if I did not work in the industry how would I want my family to be treated while purchasing a cell phone.
What would you say to someone considering joining the organization: The sky is the limit and possibilities are endless, from career opportunities to the amount of money you can make.
Why should someone apply for a job with WIRELESSWAVE: The fun fast paced work environment makes working feel like anything but work, why not earn a great living while enjoying doing it.
Describe a typical day in your role: I check my emails as soon as I get to work, check my personal goal for the day and promotions going on and then I start working on my call backs and following up with my customers. During my free time I usually work on admin related duties.
What has been the biggest impact on you professionally while working at WIRELESSWAVE: Over my 2 years with WIRELESSWAVE, I have become more accountable for my own personal results. I enhanced my abilities to deal with different personality types and increased my effectiveness when it comes to multitasking.
What has been the biggest impact on you personally while working at WIRELESSWAVE: I became more responsible for my own actions. WIRELESSWAVE has motivated me to achieve personal life goals such as buying my own car and travelling to different countries. As we like to call this at WIRELESSWAVE, “living our p4 lifestyle!”
What would you say to someone considering joining the organization: WIRELESSWAVE is not a job, it is a career. If someone is looking for a career and is ready to be a professional, then WIRELESSWAVE is definitely the right place to be. The amount of training and coaching we receive has allowed me to succeed personally and professionally.
Why should someone apply for a job with WIRELESSWAVE: WIRELESSWAVE is fun. It is not just a place where you work. We spend 80% of our day at work but we enjoy our time, engage with our customers and put a smile on their face. You are never alone at WIRELESSWAVE! There are lots of amazing mentors and coworkers that are always willing to help!
Any other great stories worth sharing: I built my own brand and consistently achieved top tier results. It took me lots of hard work and following up with my customers to get to where I am today, and I am proud to say that I was the first representative to hit 27 internet activations in 1 month! A big thank you goes to the people that believed in me and trusted me!
How long have you been with WIRELESSWAVE: I’ve been with WIRELESSWAVE for just over 4 years.
Describe a typical day in your role: On a typical day we are generally trying to create that perfect experience for our customers. Not only do I have to manage sales throughout the day there is an operations side that needs to be taken care of as well. From scheduling to coaching to training and keeping myself busy with learning new product knowledge, every day is different at WIRELESSWAVE.
What has been the biggest impact on you professionally while working at WIRELESSWAVE: WIRELESSWAVE has made me step outside my comfort zone. I wouldn’t be the person I am today if I wasn’t pushed to my limits, getting that challenge from my peers and from the position.
What has been the biggest impact on you personally while working at WIRELESSWAVE: I’ve worked at quite a few different stores throughout our district, and not only have I met and worked with some great co-workers, I have made some amazing friends as well.
What would you say to someone considering joining the organization: WIRELESSWAVE provides an opportunity to write your own paycheques, giving you all the tools you need to succeed. The training you get not only improves you professionally, but also in your everyday life.
Why should someone apply for a job with WIRELESSWAVE: WIRELESSWAVE is an awesome place to work! The opportunity to enjoy yourself at work every day is something I appreciate the most.
At WIRELESSWAVE our goal is simple – to provide honest advice to our customers. Our focus is to be the go-to place for all things mobile and to make it easier for our customers to get what they need.
As a BC based company, we have been providing mobile solutions to Canadians for the past 19 years. We are proud to be a Canadian success story and we want you to join us in our continued growth and success.